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How betdaily Handles Your Personal Information

At betdaily, the way we collect and use your personal data is governed by this Privacy Policy, which applies to every account holder where local law permits access…

Data collected only as neededYour rights under Indian privacy lawUPI, Paytm, PhonePe transaction privacyClear data retention periodsDirect contact path for data requests
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betdaily How betdaily Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or request deletion of your personal information held by betdaily, our dedicated privacy contact paths are available around the clock.

Email Privacy Request Send a written data access or deletion request to our privacy address. We log every request with a unique reference number and follow up with a written response within the committed timeframe.
Live Chat Support Our live chat team is available 24 hours a day and can raise a formal privacy ticket on your behalf immediately, connecting you to the data protection officer for account-specific queries.
In-Account Help Centre Navigate to the Help section inside your betdaily account to submit a privacy-related form. Your request is automatically tagged to your account record, reducing the time needed to verify your identity.
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Information

From the moment you open an account through to every UPI or PhonePe deposit, betdaily applies specific technical and procedural controls to keep your data accurate, secure, and accessible only to those…

Data Minimisation

We collect only the fields required to operate your account — name, contact detail, payment identifier — and nothing beyond that. Any optional data you provide is labelled clearly so you know it is discretionary.

Cookie Controls

Our platform uses session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences at any point from the footer of our site without affecting core account functionality.

Payment Data Handling

When you transact via UPI, Paytm, or PhonePe, the payment credential itself passes directly to the processor over an encrypted channel. We store only a masked reference, never your full UPI VPA or wallet PIN.

Account Security Measures

Access to your personal data inside our systems requires two-factor authentication for all staff. Unusual login attempts trigger an automatic alert to your registered mobile number or email address within minutes.

Data Retention Schedule

We retain account records for the period required by applicable law in your jurisdiction and delete or anonymise them once that period expires. You may request early deletion of optional data fields at any time through live chat.

Your Right to Correction

If any information we hold about you is inaccurate — a misspelled name, an outdated phone number — you can request a correction directly from the Help Centre. We update the record and confirm the change in writing.

Common Questions About Your Data and Rights

The answers below address the privacy questions we hear most often from account holders in India. If your question is not covered here, reach our privacy team via live chat or email and we will respond with a written explanation specific to your account.

We collect your name, email address, mobile number, and the payment identifiers associated with UPI, Paytm, or PhonePe as needed to create and verify your account. We also log device type and session data for security purposes.

We share data only with payment processors — such as UPI networks, Paytm, and PhonePe — strictly to complete your transactions. We do not sell your data, and any third-party processor we use is contractually bound to handle it securely.

Retention periods follow the legal requirements of your jurisdiction. Where local law does not specify a period, we keep account records for a reasonable duration and then delete or anonymise them. You can ask our support team for the specific period that applies to your account.

Yes. Submit a data access request through the in-account Help Centre or by emailing our privacy address. We verify your identity first, then send a structured copy of your data within 30 days of confirmation.

Raise a deletion request via live chat or the Help Centre form. We will confirm which data can be removed immediately and which must be retained for the period required by applicable law before deletion can proceed.

No full payment credentials are stored on our servers. Your UPI VPA or PhonePe token passes to the payment processor over an encrypted channel, and we retain only a masked transaction reference for your account history.

Log in, go to Help Centre, and submit a correction request with the accurate details. Our team verifies the change against your account documents and confirms the update in writing, usually within two business days.

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